About ChinglishFriend.Com
ChinglishFriend LLC
PO Box 831591
Richardson, TX 75083-1591
USA
For all inquiries, please send email to support@chinglishfriend.com.
If you have questions about the status of your IVA account, please send email to iva@chinglishfriend.com.
Registration & Login
When logging in if you do not check the ‘Remember Me’ option you will be automatically logged off after an administrator-defined length of inactivity, usually 20 minutes. If you would like the site to always log you in automatically, please check the ‘Remember Me’ checkbox.
If you forgot your username and/or password you can visit the Forget Your Password page and have both your username and a new password emailed to you by entering the email account you're registered with. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your username and new password you can login and change your password.
If you’ve registered and can’t login, check to ensure you have a valid username and password. If you are sure the username and password are valid, but still can’t login you may either require account activation or your account may be on hold. In this case it is best to contact support.
First check to ensure your username and password are correct. If you still can’t login your account, please contact support.
Privacy & Security
Once logged in you can change your password from your Profile page.
Unless the administrator has configured the site to allow username changes you cannot change you username. Otherwise you can change your username from the Profile page.
Once logged in, you can change your private email address from your Profile page.
The only profile setting that is required is your private email address. This is the email address that is used when you subscribe to the forums, when a forgotten username/password is emailed. The private email address is never shared or displayed publicly. If you wish to share an email address publicly, use the public email address field. The remainder of the profile settings is optional.
You can set the option in your profile and your name will not appear in any member listings, including the listing of who is online.